Xi Manager's Chat Widget can be easily styled to match your brand’s look and feel and installed on any page with just a few lines of code. Whether a visitor has a quick question or needs detailed assistance, the chat widget provides a real-time communication channel that boosts engagement and encourages immediate interaction. This direct line of contact helps capture leads right at the moment they show interest, increasing the chances of conversion.
Every conversation that takes place through the chat widget is automatically linked to a lead or client profile within Xi Manager’s database. This ensures all communication is centralized and accessible, giving your team full visibility into the client’s interaction history. It also eliminates the need to switch between tools or search for past messages, making follow-ups more efficient and personalized. Each chat entry becomes part of a broader client record, helping your team understand the context behind each relationship and respond accordingly.
Xi Manager’s chat system is built for teams, allowing multiple conversations to happen at once and assigning them to different users as needed. Team members can take ownership of chats, transfer them internally, or escalate inquiries—all within the platform. This ensures that every visitor receives timely, relevant support from the right person. Whether you’re managing a small customer service team or a full-scale support department, Xi Manager’s Online Chat tool keeps your team connected and your clients cared for in real time.
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